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Refund Policy

  1. We accept requests for exchange within 7 days of delivery of the product to the customer only if there is a manufacturing defect or in some cases a size issue.
  2. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  3. To complete your return, we require a receipt or proof of purchase.
  4. Return of an exchanged product is not allowed.
  5. Return/Exchange of a discounted productis not allowed.
  6. Customized orders are made according to the measurements given by the customers, therefore customized styles and measurements are non-returnable and non-exchangeable.
  7. Sale Items – In order to maintain fair prices, there is no refund or exchange for sale items. 
  8. Items sold under promotions, or at a discounted price cannot be exchanged or returned. In this case all sales are final. 
  9. We have a no refund policy and a credit note will be issued in case of any returns.
  10. Refunds will be done only through the Original Mode of Payment
  11. Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE

Please note: Customer is responsible for paying the shipping costs of returned item and exchanged item

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